Title of the tool

UNDERSTANDING WHY MEMBERS LEAVE

Short description

Ask the resigning member if he or she is willing to take a confidential exit survey. The purpose of the survey is to determine whether there are problems that should be addressed to help prevent further losses of valued members and to improve the club for others.

Language of the tool

English

Aim(s)

Use this Exit Survey to determine why your members leave and start a conversation about what your club can do to retain members in the future.

Target group

☑ All Kiwanis Members

☑ Kiwanis Club Leadership

Category of the tool

☑ Membership, Growth, Engagement

Tool topics

☑ Club strengthening
☑ Evaluation
☑ Member retention

Tool types

☑ Background text
☑ Discussion method

Behind the tool

Kiwanis Europe – European Office in Ghent

The tool was created by

Dep. Membership and education